Retail operations emerged as a substantial and important area of research and practice in recent years. It consists on planning your entire shopping experience every time you enter a retail store, from the items you see for sale to the layout and design of the store.
Since this is a very dynamic sector the main challenges faced by it are the rapidly changing markets, firms, products and lastly, Internet retailing also had a big impact on the operational requirements and competitive landscape.
So how can you overcome these problems? How should the company's jobs be reconfigured?
Recent research in retailing has discovered new applications, contexts, and theories which promise a fertile ground for operations management researchers to explore for many years to come.
The main topics that are going to be approached are:
Along an intensive week made of academic lectures, practical activities, workshops, and a case study with the close collaboration of one of the largest Portuguese food and clothes retailer (SONAE), LG Porto is ready to give its participants an holistic vision about current retail operations and to understand how to make use of engineering and management skills in order to create a positive impact in the professional future.